One of technologies core products is called N-central, which is a remote monitoring and management (RMM) platform. N-central allows MSPs to monitor their clients’ networks, devices, and applications from a single dashboard. The platform provides alerts and notifications for potential issues, so MSPs can proactively address problems before they cause downtime.
Another important product offered by N-able is called MSP Manager. This is a service management platform that helps MSPs to streamline their business operations. MSP Manager allows MSPs to track customer requests, manage service tickets, and automate billing and invoicing.
KEY FEATURES AND SOLUTION
N-able is a company that provides cloud-based software solutions for managed service providers (MSPs) and IT professionals. N-able offers a range of solutions that enable MSPs to remotely monitor, manage, and support their clients’ IT infrastructure.
Remote Monitoring and Management (RMM)
N-able’s core product is called N-central, a comprehensive RMM platform that allows MSPs to monitor and manage their clients’ IT infrastructure from a single dashboard. N-central provides real-time monitoring, alerting, and reporting for servers, workstations, network devices, and applications. It also provides automated patch management, software updates, remote control, and access, and backup and disaster recovery.
Service Management
N-able’s MSP Manager is a service management platform that enables MSPs to streamline their business operations. MSP Manager provides a centralized location for MSPs to manage and track service requests, incidents, and problems. It also provides time and expense tracking, automated billing and invoicing, customer relationship management (CRM) tools, and integration with other N-able products.
Backup and Recovery
N-able Backup is a cloud-based backup and recovery solution that allows MSPs to protect their clients’ data and recover quickly in the event of a disaster. N-able Backup provides backup for servers, workstations, and virtual machines, granular restore options, advanced encryption and security features, and cloud and hybrid deployment options.
Security
N-able offers a range of security solutions, including N-able Endpoint Detection and Response (EDR), which provides real-time threat detection and response, advanced malware protection and remediation, and forensic analysis and reporting. N-able also offers security solutions for password management and compliance.
Other Products
N-able offers a range of other products and services, including mobile device management (MDM), network topology mapping, IP address management (IPAM), and automation and scripting tools.