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Frequently asked questions
What is HelloSign?
HelloSign allows you to electronically request and add legally binding signatures to any document, from new hire agreements to loans, to NDAs. HelloSign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.
What is a template?
Templates are re-usable signature documents, best used for commonly used forms like NDAs, Offer Letters, or Sales Agreements. Set them up once, save them as templates, and reuse the next time you need them.
How to request a signature
First, select who you want to sign your document. Next, add your file into HelloSign, enter the email of the person(s) that needs to sign, and add a signature box to your document. Then click to send out the document out for signature.
Where can I find API documentation?
Our up-to-date API information is available here. View all of our documentation, get test keys, and start building for free – no need to enter credit card information.
How do I sign up for a free trial?
To sign up for a free trial of HelloSign, head to our pricing page and select the plan you’d like to test out. Once you create an account, enter your credit card details (don’t worry, you won’t be charged until your trial ends). Now your trial should be up and running!
Is HelloSign HIPAA Compliant?
HelloSign allows customers to electronically sign documents in a manner that complies with Health Insurance Portability and Accountability Act (HIPAA) standards. HelloSign also offers customers the ability to sign a Business Associate Agreement (BAA) for customers who are considered “covered entities” under HIPAA. If your company is in need of a BAA, please contact us.