Avaya

Avaya is a global communications technology company that has been in the industry for over 100 years. They provide solutions to help businesses improve their customer experience and employee collaboration. Avaya’s products help businesses improve productivity, streamline operations, and reduce costs by providing secure and reliable communication solutions.

What Avaya Do

Avaya is committed to delivering innovative solutions that can help businesses transform the way they communicate and collaborate. With their experience and expertise in the industry, Avaya is well-positioned to help businesses of all sizes and industries improve their communication and collaboration capabilities.

Products of Avaya

Avaya offers a diverse range of products across various categories. Here are some of Avaya’s key product categories:

Communication Platforms
  • Avaya Aura® Platform: A scalable and flexible communication platform that supports unified communications and collaboration.
  • Avaya IP Office™ Platform: A communication solution designed for small and medium-sized businesses, offering voice, video, messaging, and customer contact capabilities.
Contact Center Solutions
  • Avaya IX™ Contact Center: An omnichannel contact center solution that enables businesses to deliver exceptional customer experiences.
  • Avaya Workforce Optimization: Tools and applications for workforce management, quality monitoring, and performance optimization in contact centers.
Unified Communications and Collaboration
  • Avaya Equinox®: A unified communications application that provides messaging, voice, video, and conferencing capabilities across devices.
  • Avaya Spaces™: A cloud-based team collaboration platform that enables seamless communication and project collaboration.
Networking Infrastructure
  • Avaya Ethernet Switches: High-performance switches for reliable and secure network connectivity.
  • Avaya Wireless LAN: Wireless network solutions for seamless mobility and connectivity.
Devices and Endpoints
  • Avaya Desktop Phones: A range of IP phones designed for enhanced communication experiences.
  • Avaya Collaboration Devices: Video conferencing systems, room systems, and conference phones for efficient collaboration.
Cloud Solutions
  • Avaya Cloud Office™: A cloud-based communication and collaboration solution powered by RingCentral, combining voice, video, and messaging.
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