Splashtop Remote Access and Remote Support Solutions in Malaysia

 

Enable employees to work remotely, help IT teams resolve technical issues and manage distributed devices with Splashtop.

Splashtop provides secure remote access, attended support and unattended remote support solutions for individual professionals, growing businesses, IT departments, educational institutions and enterprise organisations.

BINTARA helps organisations in Malaysia evaluate their remote access requirements, identify the appropriate Splashtop plan and prepare a suitable licensing proposal.

What Is Splashtop?

Splashtop is a remote access and remote support platform that allows authorised users to connect to computers and supported devices from another location.

Depending on the selected product and configuration, organisations can use Splashtop to:

  • Access office computers while working remotely
  • Support employees and customers
  • Manage unattended computers
  • Troubleshoot devices without travelling
  • Transfer files during authorised sessions
  • Record and audit remote sessions
  • Manage users, devices and access permissions
  • Integrate remote access with identity management systems

Splashtop offers products for remote employees, IT support teams, help desks, managed service providers and enterprises. Its Enterprise platform combines end-user remote access and technician remote support within a centrally managed environment.

Splashtop Solutions Available

Splashtop Remote Access

Splashtop Remote Access, previously known as Splashtop Business Access, enables professionals and employees to access their authorised work computers from supported laptops, tablets and mobile devices.

It is suitable for hybrid workers, travelling employees, business owners and teams that need dependable access to office applications and files.

Splashtop Remote Support

Splashtop Remote Support helps IT teams, technical support providers and help desks access and manage remote devices.

It supports attended sessions for assisting active users and unattended access for approved devices that may require maintenance outside normal working hours.

Splashtop Enterprise

Splashtop Enterprise combines remote access, remote support, centralised administration and advanced security capabilities.

It is designed for organisations that require stronger access controls, SSO integration, detailed administration, scalable licensing and support for more complex environments.

Splashtop On-Prem

Organisations with specific hosting, regulatory or infrastructure requirements may also evaluate an on-premises deployment.

Availability and technical requirements should be reviewed during the solution assessment.

Why Organisations Choose Splashtop

Secure Remote Connectivity

Splashtop provides security controls such as two-factor authentication, endpoint authentication, session logging and encrypted connections. Enterprise options can include SSO, granular access controls, IP restrictions and additional session-management capabilities.

Cross-Platform Access

Splashtop supports a broad range of Windows, macOS, Linux, iOS, Android and Chromebook use cases. Exact access and control capabilities depend on the selected plan, operating system and device type.

High-Performance Experience

Selected Splashtop Enterprise configurations support high-resolution remote sessions, including 4K streaming at up to 60 frames per second, subject to compatible hardware, network conditions and licensing.

Centralised Administration

IT administrators can manage users, devices, permissions and remote access policies from a central console.

This helps organisations maintain better control than relying on individually installed or informally managed remote access tools.

Who Can Use Splashtop?

Splashtop can support:

  • Corporate and hybrid employees
  • IT departments and help desks
  • Small and medium-sized businesses
  • Government agencies
  • Universities, colleges and schools
  • Healthcare organisations
  • Managed service providers
  • Creative and engineering teams
  • Organisations with distributed offices

Get a Splashtop Consultation in Malaysia

BINTARA can help you review these requirements and identify a suitable Splashtop configuration.

Request a Splashtop consultation or quotation from BINTARA today.